How consignment works
Consignment means that we will sell your items for you.
We agree the time frame you leave your items with us - most people consign for up to eight weeks. After the consignment period you will be paid if the goods have sold. If they are unsold you can choose to take them away.
When you bring items to ReNEW we work with you to choose the things that are most likely to sell. Our customers are selective and we are a boutique, so we curate the items that are most likely to match their tastes. That way you can be paid as quickly as possible for your items and our other customers can discover high quality fashion.
Bring in your clothes, footwear, jewelry and accessories. We will choose what we think will sell and you can choose how you want to be paid.
a) you want to get cash when your items sell, you get 45% of the net selling price (net price does not include GST).You can choose to have your bank account automatically credited.
b) you can also choose to keep a store credit account. If you choose this option you will earn the equivalent of 50% from the sale of your sold items.
The prices on your store docket are GST exclusive, showing the intended selling price. Please keep this docket in a safe place as you may need it to receive your money.
If a customer chooses to to layby your item we will pay you once the item is paid for in full.
FREQUENTLY asked questions
Will you take all of my garments, shoes and accessories?
We are selective about what items we pick in order to match your items with our customers tastes. We look for quality brands that are well made and in excellent condition. We accept some vintage items, but only if they are outstanding quality.
How do I get paid?
After the consignment period we will pay you by cheque instore or deposit to your bank account. You can also choose to be paid in store credit.
What if my item doesn't sell?
We do our best to choose items that will appeal to our customers. Some things don't sell in the agreed time frame. If that happens we remove it from stock and notify you. Because the item is consigned to us it remains your property.
Items that aren't sold after approximately 4 weeks will be reduced in price by 25% - 50%. If you prefer that your particular items aren't reduced, we ask that you inform us at the time of drop-off.
If, after 8 weeks, items still haven't sold they may be reduced in price again.
Any items still unsold after 8-10 weeks from the date of receipt, can be collected collect and you have 4 weeks to collect before items are disposed of.
After 12 weeks from the date of receipt, any items not collected will be disposed of at our discretion.